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Privacy Policy
Permissions Disclosure
In accordance with the 2019 Data Protection and Privacy Act and other pertinent regulations, we at AspirePro are committed to transparency and safeguarding your privacy. To assess your eligibility and ensure a smooth loan acceptance process, we require specific permissions to access specific data from your device. Every piece of information we gather is securely stored, moved, and used only to provide our services. Your information won't be shared with third parties without your explicit consent.
SMS Permissions
1. We need access to your SMS messages, including the message text, sender details, and date, in order to assess your loan eligibility and create your credit profile.
2. With your explicit consent, our app will access your SMS data for the first eligibility check. Only filtered SMS messages will be collected and sent by us.
The information collected will directly affect your loan approval procedure, aiding in fraud detection and risk assessment.
3. If you choose not to click the "Apply" button or do not grant permission, your SMS data will remain on your device and not be forwarded to our system.
4. All SMS data transferred to our server is securely protected using industry-standard protocols.
Preserving your privacy is our top priority. We will never provide your SMS data to a third party without your explicit consent.
Warnings
You may receive push alerts for important account changes, payment reminders, and special offers. You can choose to ignore these alerts without affecting how your app functions.
Emergency Contact Information
To avoid fraud and verify identification, we require access to two emergency contacts. You may manually insert these individuals or choose them from your address book. We will only have access to the contacts you choose; we won't collect any more information from your address book without your permission. Our servers store this data, which is transmitted securely over HTTPS.
Specifications of the Device
To verify your identity and prevent fraud, we collect information about your device each time you click to apply on the homepage. This includes the model name, settings, and unique identifiers such as OS version, version, code, brand, model number,IMEI,serialNo,whether it is in developer mode,screen width,default language,timeZone,other device environment information, display and brightness settings, and CPU and performance details. We also gather information on apps installed on your device, but we limit our use of this data to specific financial apps. The details we collect include whether the app is a pre-installed system app, the app name, version number, first installation date, and last update date date This information serves to detect and assess potential risks, enabling us to avoid fraudulent software and safeguard the financial security of our accounts. Importantly, we do not utilize information from apps that do not belong to a specific financial category, and if you do not click to apply on the homepage, none of these data will be transmitted or processed. All collected data is securely stored on our servers and safeguarded against unauthorized access.
Network Information
1. ADID/GAID: We collect your Google Advertising ID (GAID) in order to analyze ad data and improve your advertising experience.
2. ACCESS_WIFI_STATE: We gather information about your Wi-Fi network to assess risk and spot any anomalies.
3. ACCESS_NETWORK_STATE: We collect your network data, including IP address, connection status, and network type, to assess risk and avoid data loss during network disruptions.
4. Other information: simCountryIso, simOperator, networkType, macAddress, and so on
KYC
When you use our services, we could ask you for certain personally identifying information that could be used to identify or contact you. Examples of personally identifiable information include, but are not limited to, the following:
- Phone number
- Email address
- Name
- Gender
- Date of Birth
- The number on the ID card
- Knowledge for instruction
- The marital status
- Details regarding professions
- Address information
Applications List
By utilizing your list of mobile applications, permission use aims to evaluate your operating environment and prevent fraud and hidden virus software. Illegal software can steal your money through a viral infection. We must ascertain and evaluate your level of risk in order to process loans and help stop fraud.
Data Use:
We will collect the version number, app name, installation time, last update time, and package name of the installation package in order to prevent unwanted access to your personal data, improve fraud prevention, protect account security, and confirm that you are an authorized user.
How Data Security Is Assured:
The collected data will be extensively encrypted and securely uploaded via an HTTPS server. No other parties will receive your information without your permission.
Location
1. Use of Permissions: We need access to users' approximate location information in order to safeguard user accounts and our platform. Knowing a user's approximate location allows us to identify and prevent potential offshore money laundering, unlawful access, and other violations. This permission enables us to preserve our users' privacy by prohibiting us from acquiring or keeping their precise location data while protecting our services.
2. How Data Is Used: When a user attempts to log in or use the service from a place different than their usual area of activity, the app can utilize approximate location data to identify and report unusual activity. By blocking unwanted offshore access, this helps protect user accounts from fraud and hackers.
3. How We Ensure Data Security We promise that your SMS messages will be sent over HTTPS and encrypted. No other parties will receive your information without your permission.
The camera
To ensure that our servicing procedure is completed without a hitch, we need access to the camera on your device. With your consent, you may complete the KYC (Know Your Customer) verification process by taking images of your face and identity papers, which you can then upload directly to our website. We guarantee that we won't see or save any further images or videos on your device. Please be aware that without your consent, we will not be able to provide picture capturing and updating services.
Data Storage and Security
All collected data is securely sent to our servers using cutting-edge encryption and security protocols. No third party will have access to your data unless you specifically consent. If you decide not to apply, however, none of the data will be posted.
We collect personal information such your device type, operating system, phone number, and name. We also gather address data, SMS, and device activity records. To enhance our credit assessment, we may include data from credit bureaus and financial organizations. By using our services, you consent to the collection, processing, and secure storage of this data.
Utilizing Data
We obtain your personal information using the two techniques below:
1. Information you directly provide to us: When you use our financial services, such as when you apply for goods and/or services, complete online forms, provide feedback, resolve disputes, or contact us regarding our financial services, we may collect and retain the information you provide. The data created regarding your transactions and activity while using our services may also be monitored by us. Utilization information is automatically collected when using the service.
2. Information we proactively collect: When you use our website, app, and related services, we collect information from your computer, smartphone, and other access devices.
How We Make Use of Your Data
The data we collect helps us to:
Verify your identity.
Create credit scoring models.
Evaluate loan offers and monitor credit histories.
Pay attention to collections and payment trends.
This information may be used to assess and qualify your creditworthiness, to verify your identity, to assess the degree of risk associated with your credit request, and for statistical reasons, among other uses described in the section below.
Transmission and Exchange of Data
In the following situations, AspirePro may exchange or transmit personal information:
1. Companies, Affiliates, or AspirePro Group Subsidiaries:
Reason: To do statistical analysis, evaluate performance, create new products, and enhance services.
2. Service suppliers or independent third parties:
Reason: To encourage the delivery of credit-related services.
3. Governmental, judicial, or administrative authorities:
Reason: To follow judicial or legal orders.
4. Information security, risk management, or software providers:
Reason: To prevent fraud and for security purposes.
5. Business Associates:
Reason: To advertise the item.
By using the AspirePro, you agree to the data collection, usage, and sharing practices outlined in this notice. With your consent, we may provide clear, safe, and efficient lending services that are tailored to your budgetary needs.
To safeguard your privacy, we have the following rules on the collection and use of data.
SPECIAL SECURITY OF IT
All capitalized terms in this Privacy Policy shall have the same meaning as those in our conditions of use, unless otherwise indicated (where applicable).
WHAT WE HAVE FOUND ABOUT YOU IS BELOW
The IMEI number, MAC address, and phone number are among the IDs and technical information required by the program for the user's mobile device. Additionally, they have to indicate their chosen time zone, mobile network, mobile browser version, and operating system. Photographs, videos, emergency contacts, phone and SMS logs, and other digital data must be included.
DATA OBTAINED FROM EXTERNAL SOURCES
Collaboration with a range of organizations, including banks, suppliers, contractors, partners, and collection agencies, is essential to the efficient provision of our services. Consequently, they may give us information about you. We will only gather your personal information for our relationships with these firms after obtaining your approval and verifying that they will adhere to our privacy policy, the 2019 Data Protection and Privacy Act, and any relevant legal duties.
Among other things, you have the right to provide personal information about your friends, family, coworkers, and emergency contacts. You'll need their permission to accomplish this. For further information, see the "ACKNOWLEDGMENT AND ACCEPTANCE" section immediately below.
MAKING USE OF THE DATA WE HAVE COLLECTED ABOUT CERTAIN PEOPLE
We are authorized to use the personal data we have collected for the legally mandated purposes.
1. Your personal information may be used for the following purposes:
(1) To register you, confirm your identity, and monitor your credit and account status;
(2) We will finish any required evaluations or reviews prior to setting up an account for you.
(3) Repay the loan and receive compensation for your labor.
(4) To develop techniques for evaluating credit and determining creditworthiness;
(5) To ensure compliance with all applicable laws, regulations, and guidelines, including those concerning anti-money laundering and "know-your-customer" duties;
(6) To contact you and furnish you with pertinent application details;
(7) To inform you of any changes made to the service or application, such as the inclusion of transaction or interest fees;
(8) To answer your queries and remarks;
(9) To enhance the application by assessment, modification, and upgrading to better meet your needs as a user;
(10) To achieve the goals specified in this Privacy Policy and the Terms of Use, we may send you automated or prerecorded emails or text messages (SMS).
(11) To keep an eye on and examine user traits and conduct, including how they make use of the program's features and any new trends that may emerge;
(12) To send you promotional materials and to let you know about special offers and discounts.
2. Even while your personal information may be used for more broad reasons, we will always ensure that it is handled securely and for the fewest possible purposes.
(1) To oversee the company's main activities;
(2) To supervise the use of the application and offer assistance, management, and improvements to its features, functioning, and user contentment;
(3) To fix any mistakes or technical problems that could occur with the program;
(4) To generate anonymized data for product development research, testing, and analysis;
(5) To identify, look into, and stop any illegal, unapproved, dishonest, or forbidden action;
(6) To support commercial dealings involving us or any affiliated firms, including mergers, acquisitions, or firm sales;
(7) To fulfill our legal obligations, validate audits, and conduct thorough investigations. Although it is one of your duties, it is not the sole one. This involves responding to inquiries, directives, and inquiries from law enforcement.
OUTLINE OF THE INFORMATION WE HAVE
1. For legal purposes, we may disclose your personal information to affiliated businesses and other parties. We pledge to treat all parties fairly and to share only the absolute minimum of personal data required for the intended purpose.
(1) In any litigation that you, us, or any other party may be involved in concerning the Service;
(2) while discussing finance, asset sales, reorganizations, mergers, consolidations, or selling our company to another company;
(3) when banks, collection agencies, suppliers, contractors, partners, agents, or any other business that collaborates with us or renders services exchange your personal information.
(4) when we fulfill our legal responsibilities, such as filing and reporting, answering questions, directions, or inquiries, or following rules and laws. This may include giving other companies permission to market, research, assess, and manufacture products or services on your behalf.
(5) Your information will only be shared with our partners if it is necessary for app dispatch, data processing (including marketing), or company administration. Make sure your name is on our mailing list in order to accomplish this. For example, your personal information may be handled and stored in another country by our main firm in your country. In compliance with our Privacy Policy and all relevant legislation, our partners have committed to carefully handling any personal data they obtain from us.
(6) If we learn how the App and the Service are being used, we will collect all data and delete any personal information.
(7) We will disclose your personal information if we think it is necessary to protect you or others, follow the law, or investigate any violations of the policy.
2. Before disclosing the information to others, we will remove any potential link between it and you.
3. We retain the right to share or distribute your personal information in a manner that is forbidden by this privacy policy, provided that you have given us prior notice.
TRANSFER OF PERSONAL INFORMATION BETWEEN COUNTRIES
Your information may be transferred, stored, used, and handled somewhere other than your present home when you use our services. Businesses in other countries where our consortium operates are likewise open, as are the whereabouts of our company's employees, servers, and service suppliers.
We promise to protect personal data in accordance with the Data Protection and Privacy Act of 2019, Ugandan laws, and our privacy policy.
By signing this contract, you consent to the transmission of your personal data both locally and internationally.
SECURITY OF PERSONAL INFORMATION
Personal data will be retained for as long as required to achieve the original purpose for which it was collected or as long as allowed by law. We shall either immediately erase your personal information or ensure that it cannot be linked to you when it is no longer required for legal or commercial purposes.
IMPROVING THE CALIBER AND AVAILABILITY OF PERSONAL DATA
We retain the right to reject requests to update your personal information as required by law. This can occur if we discover that requests to see or modify the data are pointless, time-consuming, or irrelevant, or if the personal data contains references to other individuals.
YOU ARE RESPONSIBLE FOR YOUR OWN PERSONAL DATA
The personal data we collect from you may be handled, transferred, or stored by other businesses. We pledge to do all in our power to guarantee that all outside service providers abide by the privacy rules specified in this policy.
YOUR PERSONAL INFORMATION IS PROTECTED BY US
Our first goal is to protect your personal information. We will take all appropriate measures to prevent loss, damage, or unauthorized use of your personal information because we are dedicated to protecting it. Additionally, we guarantee that no data will be collected, utilized, or distributed without your specific consent. Regretfully, there is no assurance that data transmitted online will be secure. We cannot promise that any information you provide online will be completely safe from unauthorized access or uncontrolled alterations, even with our best efforts to protect it. You must safeguard the privacy of your account information in order to guarantee the security of your password and mobile device.
DATA ERASING AND RETAINMENT
The volume, nature, sensitivity, potential harm from unauthorized use or disclosure, the reasons for processing the data, whether those purposes can be accomplished through other means, and any applicable legal, regulatory, tax, accounting, or other requirements are all taken into account when deciding on the right retention period for personal data. Your data will be on file for as long as necessary to achieve the goals for which it was gathered, including legal, accounting, tax, and reporting requirements.
We discovered that:
(1) We will retain your financial information for a maximum of six years after the date of your most recent transaction, or longer if it falls within the retention term specified below, as permitted by applicable laws, including anti-money laundering regulations.
(2) Six years after the cancellation date, all pertinent data—including transactional and personal data—will be irreversibly erased. In connection with our relationship with you and/or your use of the Services, we may retain your personal information for an extended period of time if there are reasonable grounds to suspect that a lawsuit or other regulatory enforcement action is imminent, or if there is a complaint.
CHANGES TO THE PRIVACY POLICY
To make sure it conforms with current regulations and applicable legislation, such as the Data Protection and Privacy Act of 2019, we will periodically review and update our privacy policy. We encourage you to regularly check our Privacy Policy to make sure you understand how we handle and safeguard your information. If you continue to use the service, get in touch with us, or visit the website or application after the changes have been made, it will be assumed that you have accepted the updated privacy policy.
ACKNOWLEDGMENT AND ACCEPTANCE
1. You confirm that you have read, understand, and agree to all of the terms of the Privacy Policy by approving it. You grant us permission to collect, use, disclose, keep, transfer, and manage your personal information by agreeing to this privacy statement.
2. You attest that before disclosing any personal information, you have obtained the prior approval of your family, coworkers, emergency contacts, and any other parties. Additionally, you authorize us to manage, distribute, and utilize their personal information on their behalf.
3. You allow us to contact you and your emergency contact (if they have granted us permission) to collect your loan payment or to verify your details in the event that we are unable to locate you in any other manner.
4. Using the contact information shown below, you can send a written notification to discontinue the collection, use, or disclosure of your personal data. Additionally, you may opt out of receiving certain information and messages from us by utilizing the "unsubscribe" or "opt-out" option that is clearly shown in our correspondence. You acknowledge and accept that if you choose to revoke your consent, you may not be able to utilize any features of the application or service. We reserve the right to terminate your account and our collaboration if you revoke your consent. All rights and commitments will be respected. If you choose to revoke your consent after we have received your request to use, acquire, or disseminate your personal information, please be mindful of the potential repercussions. You have the right to change your mind at any time.
CONTENT FOR PROMOTION AND ADVERTISING
1. We reserve the right to send you marketing communications via the App, mail, phone, text message, email, online chat, or push notifications in order to inform you of special offers, promotions, or activities from us, our partners, sponsors, or advertisers, or to provide you with updates on the features of our App.
2. You may withdraw your consent to receive these marketing messages at any time by clicking the "unsubscribe" link in the email or contacting us using the information supplied.
3. Please be aware that non-promotional notifications regarding loan transactions, your account, the app, and other crucial information may still be sent to you even if you choose to unsubscribe.
WEBSITES ABOUT A PARTICULAR ISSUE
1. It is possible to combine the application and website with other websites. How these other businesses collect, use, store, disseminate, or disclose data and information is outside our control. Furthermore, we are not liable for the functionality of these websites. To learn how other websites gather and handle your personal information, you should review their privacy policies and terms of service.
2. Links to the advertiser's website may be included in the advertisements that appear on our app or website. The advertiser will collect and use any information obtained by clicking on the link in accordance with their privacy statement.
CRITERIA FOR RESPONSIBILITIES
Not included are any extra or special responsibilities that could arise from the following:
1. the degree to which you rely on the application or experience problems with it.
2. whatever agreement or collaboration you had with someone else, even if you were blissfully unaware of the potential repercussions.
3. We are not liable for any delays or issues that are beyond our control.
DIRECTIONS FOR CONTACTING US
If you would like access to your personal information or have any issues about this privacy policy, please email working@aspire-pro.com.